When you complete our contact form, we collect your name, email address, the service you are enquiring about, and any details you include in your message. This information is used solely to respond to your enquiry and, where appropriate, to follow up regarding how we might assist you. We do not run analytics or advertising on this website, we do not use tracking cookies, and we do not sell your personal information.
To operate this website and respond to you, your information may be processed by a limited number of trusted third-party providers: Web3Forms, which delivers your contact-form submission to us, and Google Fonts, which may receive your device's IP address when a page loads. These providers may store or process data on servers located outside Australia, including in the United States. They are not authorised to use your information for their own purposes. We handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
We retain enquiry correspondence for 24 months and delete it once it is no longer required, unless we are obliged to retain it for legal reasons. We take reasonable steps to protect the information we hold, although no method of transmission over the internet can be guaranteed as entirely secure.
You may request access to, correction of, or deletion of the personal information we hold about you. To make such a request, please get in touch through our contact page. If you are dissatisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.
KIX Automations (ABN 96 614 624 055) is located at The Trust Building, 155 King St, Sydney NSW 2000. For any questions regarding your privacy, please reach out through our contact page. We may update this policy from time to time; the current version will always be available here, together with a revised date.